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CRM

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User's Guide
CRM

Getting Started

Overview
System requirements
Partner’s Personal Account
Mobile Application
Demo Cases
Getting started steps
UI appearance
User interface navigation
Lists
Documents
Custom fields
How to install

Lists

Companies
Addresses / Contacts
Countries
States
Currencies
Classes
Projects / Jobs
Expense Categories
Recurring templates
Extra Dimensions
Payment Methods
Payment Terms
Price Levels
Return Reasons
Shipping Carriers
Assets
Departments
Persons
Positions
Inventory

CRM

Customer Relationship Management

Sales

Sales Workflow
Sales settings
Cash Sales
Quotes
Sales Orders
Sales Summary
Sales Invoices
Shipments
Cash Receipts
Dropship Deliveries
Consignment Sales
Refund Payments
Sales Returns & Customer Credits
Prepayments
Statements
Price matrix
Accounting cases Sales

Purchases

Purchase Workflow
Purchase settings
Purchase Orders
Item Receipts
Bills (Purchase Invoices)
Landed cost
Bill payments
Purchase Returns & Vendor Credits
Accounting cases Purchases

Inventory

Cost Allocation
Inventory Overview
Inventory settings
Warehouse Transfers
Assembly Builds
Disassemblies
Serial Numbers Adjustments
Lots Adjustments
Inventory Adjustment
Inventory Taking
Accounting cases Inventory
- Troubleshooting Inventory

Projects & Time

Projects / Jobs
Project financials
Time tracking
Time tracking details

Bank

Bank settings
Bank accounts & petty cash
Deposits
Payments
Bank transfers
Bank register
Bank Reconciliations

Accounting

Accounting settings
Chart of Accounts
Extra Dimensions
General Journal
Journal entries
Budgets
Opening balance. How to set your accounting
Taxation
Accounting cases Accounting

Payroll

Payroll Overview
Personnel order
Payroll (document)
Payroll payment
Earning types
Deduction types
Working calendar

Asset management

Asset Management
Assets
Asset acquisition
Initial Recognition
Depreciation
Transfer
Disposal
Opening balances for the assets
Accounting cases Asset management
- Construction of fixed assets

Reports

Reports overview
Asset management
- Depreciation accrued
Bank
- Payment Register
- Bank Account Balances
Accounting
Projects & Time
- Time tracking details
- Project financials
Sales
Purchase
Inventory
Payroll
- Payroll Details
Special reports

Settings

Company Info
General settings
Bank settings
Accounting settings
Sales settings
Purchase settings
Inventory settings
Print forms, reports and data processors
Protect Invoices from changing after printing
Clear User settings
Security settings

Tools

Admin Panel Tools
Data Import Tool
Collaboration system
Email Settings
Backup and restore
Install updates and patches
Audit Log
Integration capabilities
Mobile Application
Other tools

Glossary

Accounting Terms
Inventory Terms
Payroll Terms
Invoicing Terms

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CRM

Customer Relationship Management

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- On-premise vs. Cloud version
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