Here are some common error messages and what to do about them.

Insufficient Balance #

Occasionally, users encounter the “insufficient balance for items” message during sales transactions. This problem may arise when the posting time recorded in a sales document is earlier than the time in the related purchase document, even though both take place on the same day. As a result, the system assesses inventory balances strictly by transaction time, rather than aggregating movements that occur within the same day.

To improve user experience and inventory accuracy, future development will enable the system to ignore the specific posting time in sales transactions. Movements occurring within the same calendar day will be consolidated, regardless of their exact time. This change will ensure that sales transactions posted on the same day as purchases will not trigger balance-related warnings solely due to time differences.

Diagnostic Step 1: Verify Posting Times in Documents #

• Open both the purchase and sales documents
• Check the posting date and time for each document (Show – Document register records)
• Confirm whether the sale’s posting time is earlier than the purchase’s posting time on the same day. If so, this is likely the reason for the insufficient balance warning.

Corrective Step 2: Use Bulk Attribute Edit to Adjust Posting Times #

When it is confirmed that the posting time causes the issue, bulk attribute editing tools can be used to efficiently adjust the posting times:

• Access the bulk attribute edit feature under Admin Panel – Update and Service – Bulk attribute edit. ​
• Update the posting time of affected documents to ensure purchases precede sales within the same day.