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Importing bank statements error

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m.kolomiec@veleres.ru
Member
Joined: 5 months ago
Posts: 1
Topic starter  

When trying to log in to the service in the import workspace, an error occurs.

Ошибка при вызове метода контекста (Total)
{DataProcessor.ImportBankTransactions.Form.Form.Form(891)}:        Result.Insert(FieldName, OutputResult.Total(FieldName));
{DataProcessor.ImportBankTransactions.Form.Form.Form(1022)}:        TotalsData = GetDynamicListTotals(Items[ItemName], "IncomingAmount, OutgoingAmount");
{DataProcessor.ImportBankTransactions.Form.Form.Form(2317)}:    RecalculateTotalsAtServer();
{DataProcessor.ImportBankTransactions.Form.Form.Form(2047)}:    ShowTransactionsCount();
{DataProcessor.ImportBankTransactions.Form.Form.Form(1856)}:    InitializeLists();
{DataProcessor.ImportBankTransactions.Form.Form.Form(64)}:        BankAccountOnChangeAtServer();
{CommonModule.AccountingSuiteClient.Module(572)}:        Form = OpenForm(FormName,
{DataProcessor.ImportBankTransactions.Command.ImportBankTransactions.CommandModule(5)}:

[ScriptRuntimeError]
по причине:
Недопустимое значение параметра (параметр номер '1') (Колонка не принадлежит коллекции)

[ScriptUseError]



   
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Nikita Durov
Member Moderator
Joined: 3 years ago
Posts: 2
 

Please communicate with us in English, as our support is provided in English only.

Your user account does not have full permissions, so we need some additional information to investigate the issue:

  • Has the database been initialized?
  • Is a bank account configured in Bank Settings? If so, please try selecting it again.
  • What permissions does your user account have?

Please contact your database administrator or your ACS partner to have the rights configured correctly



   
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Nikita Durov
Member Moderator
Joined: 3 years ago
Posts: 2
 

If the issue is not related to user permissions, please provide the database number where the bug occurs and the import file through your partner's official support channel, as this is private information.



   
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Alexey Bobrovnikov
AccountingSuite Team Admin
Joined: 4 months ago
Posts: 4
 

Try to do clear cache and user setting for this Import bank tool after ACS update. It would help in most issues after update in a conflict of users settings.

https://accountingsuite.io/docs/install-updates-and-patches/#clearing-cache-after-system-or-platform-updates



   
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